General Policy At Shipchain.io, we strive to ensure that our customers are completely satisfied with our products and services. However, if you are not satisfied, we offer a 7-day refund policy.
Refund Eligibility Refunds are available for purchases made on our site within the last 7 days. To be eligible for a refund, you must submit a request within this period. The request should clearly state the reason for dissatisfaction and include proof of purchase.
Processing Refunds Upon receiving your refund request, we will review it to ensure it meets our policy criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, usually within a certain number of days.
Contact Us For more information about our refund policy or to submit a refund request, please contact our support team through the contact information provided on our website.
Email: [email protected]
This policy ensures that our customers can shop with confidence, knowing they have recourse if they are not satisfied with their purchase.